Edwards Deming 10 Most Inspiring Audio Quotes, Ideas Quality, Productivity, Predictions
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“ Deming’s First Theorem: “Nobody gives a hoot about profits.” Deming’s Second Theorem: “We are being ruined by best efforts. ” – Edwards Deming
“ Scientific data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to provide a basis for action or a recommendation for action. The step intermediate between the collection of data and the action is prediction. ” – Edwards Deming
“ It is easy to date an earthquake, but not an economic decline. ” – Edwards Deming
“ I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% specia. ” – Edwards Deming
“ Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force. ” – Edwards Deming
“ American management thinks that they can just copy from Japan—but they don’t know what to copy! ” – Edwards Deming
“ An operational definition is a procedure agreed upon for translation of a concept into measurement of some kind. ” – Edwards Deming
“ The transformation can only be accomplished by man, not by hardware (computers, gadgets, automation, new machinery). A company can not buy its way into quality. ” – Edwards Deming
“ The idea of a merit rating is alluring. The sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good. The effect is exactly the opposite of what the words promise. ” – Edwards Deming
